Customer Service Representative

3 days ago


Kurnool, Andhra Pradesh, India beBeeCommunication Full time ₹ 45,00,000 - ₹ 75,00,000
Job Opportunity

We are seeking a skilled professional to fill the role of Telecaller Executive. This position involves handling inbound and outbound calls, providing accurate information about services, and maintaining call records.

Key Responsibilities:
  • Respond to patient inquiries, appointments, and follow-ups via telephone.
  • Provide precise information about available services and doctor schedules.
  • Maintain detailed records of interactions and update relevant systems.
  • Coordinate with other teams to ensure a seamless patient experience.
  • Exhibit professionalism, empathy, and courtesy in all communication.
Requirements:
  • Strong communication skills (Gujarati, Hindi, English).
  • Prior experience in telecalling preferred but not mandatory.
  • Familiarity with basic computer applications and CRM/HMIS systems.
  • Excellent interpersonal skills, patience, and ability to handle patients with care.

About this Role

This is an exciting opportunity for individuals who enjoy interacting with people and are detail-oriented. If you possess strong communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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