Customer Service Representative

2 weeks ago


Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 2,10,000 - ₹ 4,20,000

About the Role

We are looking for customer-focused individuals to fill a crucial position in our Customer Care team.

This role requires strong communication skills, patience, and a willingness to learn. Our ideal candidate is a quick learner who can think critically and solve problems effectively.

Key Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner.
  • Assist customers with queries, complaints, and product/service information.
  • Provide accurate and timely responses to customer concerns.
  • Maintain records of customer interactions and update databases.
  • Escalate complex issues to the concerned department when necessary.

Requirements:

  • Excellent verbal and written communication skills.
  • Positive attitude, patience, and problem-solving ability.


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