IT Support Analyst

2 days ago


Hyderabad, Telangana, India HCL Technologies Limited Full time
Job Overview

We are seeking an experienced IT support analyst to join our team at HCL Technologies Limited. As a key member of our application packaging department, you will be responsible for creating high-quality MSI packages using Adminstudio/Installshield and AppV 5.0/AppV 5.1/Numecent.

Key Responsibilities
  • Creation of MSI packages using Adminstudio/Installshield
  • Hands-on experience in creating packages using AppV 5.0/AppV 5.1/Numecent
  • Experience in creating Connection groups and Runvirtual keys
  • Experience towards Scripting VB script / PowerShell scripting
  • Knowledge of Operating Systems Win 10, Win11, Server platforms

What We Offer
  • SUPPORT THE SERVICE & PRODUCT MANAGER ACROSS SEVERAL TECHNICAL DOMAINS
  • CONTRIBUTE EXPERTISE TO THE MANAGEMENT OF EXISTING AND NEW IT PRODUCTS AND SERVICES
  • DEFINE WORKAROUNDS FOR KNOWN ERRORS AND INITIATE PROCESS IMPROVEMENTS
  • TROUBLESHOOT SKILLS AND MAINTAIN A KNOWLEDGE DATABASE


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