Sales Support Analyst

At Franklin Templeton were driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals Our dynamic and diversified firm spans asset management wealth management and fintech offering many ways to help investors make progress toward their goals Our talented teams working around the globe bring expertise thats both broad and unique From our welcoming inclusive and flexible culture to our global and diverse business we offer opportunities not only to help you reach your potential but also to contribute to our clients achievements Come join us in delivering better outcomes for our clients around the world What is the Sales Support Analyst- Business Strategy - US Initiatives group responsible for The Sales Admin Team works in close coordination with US teams to provide personalized and quality services to our Wholesaling teams They need to manage administrative responsibilities of the Wholesaling Team whilst using Franklin Templetons sales-related systems What are the ongoing responsibilities of a Sales Support Analyst The Sales Admin Team works in parallel with the US Teams to provide quality services to the Wholesaling teams The team provides support to the Wholesaling Teams with a goal to decrease their administrative burden so that they can utilize their time more efficiently Key responsibilities AuditFranklin Distributors LLC FD LLC Gifts and Entertainment Policy Global Expense ManagementFranklin Distributors LLC FD LLC Gifts and Entertainment Policy In connection with the offer and distribution of investment company securities Financial Industry Regulatory Authority FINRA Rule 2341 the Rule generallyProhibits FD LLC Registered Representatives FT RRs from directly or indirectly accepting or providing or offering to provide any Gifts orEntertainment and other forms of hospitality Gifts and Entertainment There are several exceptions to the general prohibition that permit certain Gifts and Entertainment arrangements Our Policy outlines when it is acceptable or not acceptable to provide Gifts and Entertainment to Financial Professionals or receive Gifts and Entertainment from a Third-Party Financial Intermediary FT RRs must comply with FD LLCs internal policies to avoid any instances of or the appearance of any conflicts of interest Sales Admin is obligated to promptly escalate any violations they identify to Compliance Compliance reserves the right to adjust and or make exceptions to this Policy at any time based on facts and circumstances Legal Background FINRA Rule 2341 Investment Company Securities and MSRB Rule G-20 Gifts Gratuities Non-Cash CompensationThe primary responsibility of Analyst is to capture all the expenses in CRM in conjunction with the policies set by Compliance and FINRA Here are a few pointers from this key task To ensure that all the Gifts have pre-approvals - reach out to Wholesalers and their coordinators for approval details and ensure that the details go along with expense into CRMReport the below gift scenarios to Compliance Gift offered in terms of CashSecurities offered as GiftGift cards offered to representativesReport details of Advisor s who have reached Gift limit of 100 per yearEnsure that the gift expense amount excludes the taxes and delivery feesProcess all the Entertainment entries with a special focus on below threshold limits 300 per invitee per Occasional Meal invitee only 400 per invitee per Occasional Meal invitee Guest 500 per invitee per Activity includes Guest expenses 500 per invitee per Occasional Meal Activity includes Guest expenses 1 000 per calendar year per inviteeFlag the Entertainment Activity expenses with Supervisor that are in conjunction with Training Education or Client Meetings SeminarsProcess all the Business Meals expenses in CRMFlag expenses to Wholesalers where the purpose of the meal was described more of Entertainment and not to train and educate Financial ProfessionalReport expenses where cost per financial professional is 300 or aboveReach out to Wholesaler for Business Topics which are mandatory for all the Business Meal expensesThe analyst will be trained on Franklin Distributors LLC FD LLC Gifts and Entertainment Policy and should be fully cognizant of the policies with all the expense categories Global Expense Management The purpose of this policy is to provide guidelines and procedures for employees incurring business travel and entertainment expenses on the companys behalf The Global Travel Policy defines the companys approach to the provision of travel services and the management of expenses typically incurred while traveling on authorized company business or incurred while conducting business The policys goal is to Ensure all employees have a clear and consistent understanding of policies and procedures for business travel and entertainment Maximize the companys ability to negotiate discounted rates with preferred suppliers and reduce travel expensesProvide business travelers with a reasonable level of service and comfort at the lowest possible costThe team supports around 116 Wholesalers with their expense management and is responsible for submittal and approvals of the reports Here are some key responsibilities in processing these expensesProcess all the expenses booked with an American Express Corporate CardEnsure that all the out-of-pocket expenses captured are in right order and submitted for approval including mileageTo ensure that the expenses are categorized under right expense category Process all the Business Meals and Entertainment expenses in accordance with FD LLC guidelines set by Compliance Flag all the expenses missing information for processing with Sr Analyst and email them to Wholesalers for detailsTo work with Expense Management team wherever their guidance is needed on some of the expense scenariosMarketing Material Submissions at Financial Intermediaries The team works with Marketing Optimization Client Relationship teams both Retail Retirement in submitting our compliance approved marketing materials at various Financial Intermediaries for their review and approval of the same for usage with advisors The team submits these materials across various third-party platforms and actively tracks the approvals rejections from the Intermediaries a very critical process as the Wholesalers rely on the teams information as to approval pending statuses of materials Key responsibilities of Analyst when it comes to firm submissions Review the submission information provided by the Client Relationship team and submit them for approvalTake the submission limits set across various Intermediaries into consideration and prioritize the materials for submissionUpdate the Approval Log with the approval statuses time to timeRevert the rejected returned materials to Client Relationship team and resubmit them if needed post the changesActively use the submission platforms and suggest enhancements in making the submissions a seamless process for Franklin TempletonPublish the approval log in GIP every weekWhat ideal qualifications skills experience would help someone to be Successful Minimum of 2 years of experience in a regulated environmentStrong computer skills and proficient with MS Office products excel power point wordEffective oral and written communication skills Effective organization skills Prior experience with document control systemsUnwavering Attention to detail and follow-throughBachelor degree in Finance preferredJob Level - Individual Contributor Shift Work Timings - 11 00 AM - 8 00 PM ISTExperience our welcoming culture and reach your professional and personal potential Our culture is shaped by our diverse global workforce and strongly held core values Regardless of your interests lifestyle or background theres a place for you at Franklin Templeton We provide employees with the tools resources and learning opportunities to help them excel in their career and personal life By joining us you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle We understand that benefits are at the core of employee well-being and may vary depending on individual needs Whether you need support for maintaining your physical and mental health saving for lifes adventures taking care of your family members or making a positive impact in your community we aim to have them covered Highlights of our benefits include Professional development growth opportunities through in-house classes and over 150 Web-based training coursesAn educational assistance program to financially help employees seeking continuing educationMedical Life and Personal Accident Insurance benefit for employees Medical insurance also cover employees dependents spouses children and dependent parents Life insurance for protection of employees familiesPersonal accident insurance for protection of employees and their familiesPersonal loan assistanceEmployee Stock Investment Plan ESIP 12 weeks Paternity leaveOnsite fitness center recreation center and cafeteriaTransport facilityChild day care facility for women employeesCricket grounds and gymnasiumLibraryHealth Center with doctor availabilityHDFC ATM on the campusFranklin Templeton is an Equal Opportunity Employer We are committed to providing equal employment opportunities to all applicants and existing employees and we evaluate qualified applicants without regard to ancestry age color disability genetic information gender gender identity or gender expression marital status medical condition military or veteran status national origin race religion sex sexual orientation and any other basis protected by federal state or local law ordinance or regulation Franklin Templeton is committed to fostering a diverse and inclusive environment If you believe that you need an accommodation to search for or apply for one of our positions please send an email to In your email please include the accommodation you are requesting the job title and the job number you are applying for It may take up to three business days to receive a response to your request Please note that only accommodation requests will receive a response Franklin Templeton Investments