
Cleanliness Operations Manager
4 days ago
Job Title: Head of Cleaning and Sanitation Services
">As a seasoned professional in housekeeping and facility management, you will be responsible for overseeing all aspects of cleaning operations across a large corporate campus.
This role involves managing a team of staff, ensuring impeccable standards of cleanliness, hygiene, and organization throughout a high-traffic office environment that includes thousands of workstations, common areas, and specialized facilities.
The ideal candidate will have a deep understanding of modern cleaning technologies, environmental health and safety regulations, and team management.
Key Responsibilities- Develop and execute a comprehensive strategy for housekeeping services that aligns with overall corporate objectives.
- Establish performance metrics to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
- Oversee the budget for the housekeeping department, including labor costs and supply management.
- Forecast and manage capital expenditures for cleaning equipment and operational expenditures for consumables.
- Implement and enforce standardized cleaning protocols and procedures for all facilities.
- Conduct regular inspections and audits to ensure compliance with company standards and regulatory requirements.
- Leverage technology to optimize workflows and track service delivery.
- Address and resolve any cleaning-related issues or feedback from employees and management promptly and professionally.
- Lead and manage a team of housekeeping staff, supervisors, and vendors, fostering a culture of accountability and high performance.
- Develop and deliver training programs covering best practices, safety protocols, and customer service.
- Create and manage work schedules, assign tasks, and monitor team performance to ensure optimal coverage and productivity.
- Handle HR functions, including recruitment, hiring, performance reviews, and professional development.
- Ensure full compliance with local, state, and federal health and safety regulations related to commercial facilities.
- Implement infection prevention and control measures to maintain a healthy and safe work environment.
- Regularly review and update safety procedures and cleaning protocols to mitigate potential hazards.
- Maintain accurate records and documentation related to cleaning schedules, inspections, and safety compliance.
- Bachelor's degree in Facility Management, Hospitality Management, Business Administration, or a related field.
- 10+ years of experience in housekeeping or facility management, with at least 5 years in a senior leadership role.
- Proven experience managing budgets, vendors, and large teams.
- Strong knowledge of commercial cleaning techniques, equipment, chemicals, and industry best practices.
- Expertise in health, safety, and sanitation regulations and compliance.
As a member of our team, you will enjoy a competitive salary, excellent benefits package, and opportunities for professional growth and development.
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