Deputy Director of Business Resilience

4 weeks ago

Hyderabad, Telangana, India PepsiCo Full time
Job Summary

We are seeking a highly experienced Product Owner to lead the development and implementation of a holistic approach to business resilience using next-generation technologies. As a key member of the PepsiCo team, you will be responsible for defining the product vision, roadmap, and backlog, focusing on how these technologies can optimize both disaster recovery and problem/change management processes.

Key Responsibilities

- Partner with business stakeholders to understand critical business needs and translate them into actionable disaster recovery requirements.
- Conduct workshops and interviews to identify Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for different business processes.
- Champion the use of next-gen technologies to optimize disaster recovery.
- Develop and maintain a comprehensive disaster recovery product roadmap, aligning it with the organization's overall IT strategy and goals.
- Oversee the development, testing, and implementation of disaster recovery solutions leveraging next-gen technologies.
- Conduct regular disaster recovery drills and exercises to evaluate the effectiveness of disaster recovery plans and identify areas for improvement.
- Analyze drill results and use findings to update disaster recovery documentation and training.
- Maintain awareness of industry best practices and emerging technologies in disaster recovery and ensure the organization's disaster recovery strategy remains current and effective.

Problem/Change Management Focus

- Collaborate with business units to identify and proactively address potential problems that could disrupt operations.
- Use risk assessments and scenario planning to identify potential issues and develop mitigation strategies, leveraging next-gen technologies for analysis and insights.

Next-Gen Technologies

The role emphasizes expertise in and the ability to leverage the following next-generation technologies:
- Generative AI (Gen AI): Use Gen AI for automated threat detection, incident response simulation, data recovery prioritization, and even self-healing.
- Large Language Models (LLMs): Leverage LLMs to analyze vast amounts of historical data, industry trends, and threat intelligence to identify potential vulnerabilities and emerging risks before they become issues.
- Cloud Computing: Leverage the scalability, elasticity, and disaster recovery capabilities of cloud platforms to improve overall business resilience.
- Machine Learning (ML): Develop and implement ML-powered anomaly detection systems to proactively identify potential problems before they disrupt operations.
- Robotic Process Automation (RPA): Automate routine tasks in disaster recovery and problem/change management processes, freeing up IT staff to focus on more complex issues.

Qualifications

- Bachelor's degree in computer science, Information Technology, Project Management, or a related field (or equivalent experience).
- 10-12 years of experience in disaster recovery planning, problem management, or change management.
- Proven experience working with next-generation technologies in a business context is a plus.
- Experience with Agile methodologies (Scrum, Kanban) preferred.
- Strong understanding of IT infrastructure, operations, and business processes.
- Excellent communication, collaboration, problem-solving, and analytical skills.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.

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