Deputy Director of Business Continuity and Innovation
3 weeks ago
We're seeking a highly experienced Deputy Director to lead the development and implementation of a comprehensive approach to business resilience and innovation using next-generation technologies. As a key member of our team, you'll have 10-12 years of experience in disaster recovery planning, problem management, or change management. Your expertise will be critical in defining the product vision, roadmap, and backlog, focusing on how these technologies can optimize both disaster recovery and problem/change management processes.
Key Responsibilities
Disaster Recovery Focus:
• Partner with business stakeholders to understand critical business needs and translate them into actionable disaster recovery requirements.
• Conduct workshops and interviews to identify Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) for different business processes.
• Champion the use of next-gen technologies to optimize disaster recovery and develop a comprehensive disaster recovery product roadmap, aligning it with the organization's overall IT strategy.
• Oversee the development, testing, and implementation of disaster recovery solutions leveraging next-gen technologies.
• Conduct regular disaster recovery drills and exercises to evaluate the effectiveness of disaster recovery plans and identify areas for improvement.
Problem/Change Management Focus:
• Collaborate with business units to identify and proactively address potential problems that could disrupt operations, using risk assessments and scenario planning to identify potential issues and develop mitigation strategies.
• Develop and implement a standardized change management process, ensuring smooth transitions for new systems, processes, or organizational changes.
• Utilize next-gen technologies, such as machine learning and large language models, to analyze historical data and identify trends that can help prevent future problems.
Next-Gen Technologies:
This role emphasizes expertise in and the ability to leverage the following next-generation technologies: Generative AI, Large Language Models, Cloud Computing, Machine Learning, and Robotic Process Automation.
Requirements
• Bachelor's degree in computer science, information technology, project management, or a related field (or equivalent experience).
• 10-12 years of experience in disaster recovery planning, problem management, or change management.
• Proven experience working with next-generation technologies in a business context is a plus.
• Experience with agile methodologies (Scrum, Kanban) preferred.
• Strong understanding of IT infrastructure, operations, and business processes.
• Excellent communication, collaboration, problem-solving, and analytical skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment
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