Technical ServiceNow Expert

5 days ago


Gurgaon, Haryana, India Sun Life Full time

About Our Company

Sun Life is a leading financial services company with a long history of helping our clients achieve lifetime financial security and live healthier lives. We serve millions in Canada, the U.S., Asia, the U.K., and other parts of the world through our network of Sun Life advisors, third-party partners, and other distributors.

We're working hard to support our clients' wellness and health management goals, too. To do this, we offer a broad range of protection and wealth products and services to individuals, businesses, and institutions, including: Insurance, Investments, Advice, and Asset management.

The Job Description

In this role, you will be working closely with the existing technical, operational, and business teams in Asia and Canada. As a ServiceNow Developer, you will design, build, and configure applications to meet business process and application requirements.

Your key responsibilities will include:

  • Developing technical solutions, implementing component integration tests, and providing expertise on all technical questions related to development on SNOW
  • Custom / Scoped Application Development
  • Extensive experience on ITSM and ServiceNow Scripting
  • Experience on 3rd party Integrations
  • Troubleshooting technical/application problems and providing ServiceNow Administration and Functional/Development support to user queries and issues
  • Performing Systems Integration Testing and managing/ coordinating user acceptance testing
  • Creating technical and functional documents for ongoing maintenance items and projects

Requirements

To succeed in this role, you will need:

  • Bachelor's degree in computer science or software engineering
  • 5-10 years of experience as ServiceNow development role
  • Strong knowledge of Java Script, Java, REST, XML, HTML, and CSS
  • Strong problem-solving, debugging skills and an aptitude for learning new technologies
  • Knowledge of ITSM and ITIL
  • Proficiency with ServiceNow applications such as Change / Incident / Problem Management, Knowledge, Service portal etc.


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