
IT Business Process Solution Specialist
1 week ago
About Our Client:
Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. We are committed to their long-term success and combine global reach with local attention to serve them in over 50 countries around the globe.
Job Title:ServiceNow Platform Solution Consultant
Required Skills & Qualifications:- 8+ years of hands-on ServiceNow experience.
- 3+ years of experience leading business process design workshops to elicit client requirements.
- 8+ years ITSM experience.
- 8+ years HRSD experience.
- 8+ years Integration experience (with ITSM and HRSD).
- Work closely with our clients to determine strategies for increased solutions adoption and organizational readiness.
- Leading functional discovery and process workshops and working sessions leveraging the NTT methodology.
- Defining industry and client-specific business process solutions while identifying opportunities and advising on all things business process related to ServiceNow implementation projects.
- Furthering your ServiceNow Expertise by developing knowledge on multiple practices within the ServiceNow platform.
- Primary skillset in ITSM with secondary skillset with HRSD and experience with integration between the modules.
- Source to Pay Operations skillset:
- Journal Voucher/Offline JVE.
- Stationery Requisition System.
- Vendor Payment Block.
- Challan Generation Process.
- Credit Admin Form.
- File Notes System.
- Business Card Requisition.
- Debtors' Line-Item Change.
- Vendors' Line-Item Change.
- Bank Payment Order.
- Quotation Evaluation Sheet.
- Provision Accounting System.
- Demand Management System (DMS).
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