Retail Ethnic Wear Leader

2 days ago

Coimbatore, Tamil Nadu, India beBeeManager Full time ₹ 9,00,000 - ₹ 12,00,000
About the Role

This key position involves leading the flagship ethnic wear retail store operations and ensuring a world-class customer experience. The Store Manager will drive sales performance, manage inventory, and maintain brand standards while promoting the unique identity of our luxury ethnic wear.

  • Lead daily store operations, including opening/closing, cash handling, and POS systems.
  • Maintain a visually appealing store environment through effective visual merchandising, cleanliness, and ambience.
  • Implement seasonal campaigns, festive promotions, and new collection launches as directed.

Sales and Customer Experience

Drive sales to achieve and exceed revenue targets while ensuring customers receive personalized styling guidance for sarees, blouses, and accessories.

  • Cultivate long-term relationships with loyal customers and promote membership/loyalty programs.
  • Handle escalated customer queries, ensuring smooth exchange/return processes as per company policies.

Team Leadership

Recruit, train, and supervise sales staff, stylists, and support personnel while monitoring staff performance, setting targets, and conducting regular team meetings.

  • Motivate the team to deliver exceptional ethnic wear shopping experiences.

Inventory and Stock Control

Oversee stock movement, replenishment, tagging, and barcoding while maintaining accurate records of saree collections and ensuring minimal stock loss/shrinkage.

  • Provide timely feedback on bestsellers, customer preferences, and market trends to the merchandising team.

Marketing and Engagement

Execute in-store events such as saree showcases, draping workshops, and wedding collection previews while coordinating with marketing for influencer visits, live streaming, and customer engagement activities.

  • Promote store offers and exclusive collections through local channels and social media collaborations.

Skills and Qualifications

The ideal candidate will possess strong leadership and people management skills, excellent communication skills in English, Bengali, and Hindi, and knowledge of ethnic wear fabrics, draping styles, and customer preferences.

  • Customer-first mindset with problem-solving skills.
  • Ability to thrive in high-footfall seasons (Durga Puja, weddings, festivals).

Benefits

The successful candidate will enjoy a competitive salary, attractive staff discounts on our sarees & apparel, and growth opportunities within our organization.

  • Competitive salary + performance incentives.
  • Attractive staff discounts on Keya Seth Exclusive sarees & apparel.
  • Growth opportunities within the company.

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