Frontline Support Specialist

5 days ago

Kolkata, West Bengal, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a seasoned professional to assume the role of Support Team Lead. As a key member of our team, you will be responsible for providing exceptional support and guidance to our clients.

This is an excellent opportunity for a motivated and organized individual to take on a leadership position and make a meaningful contribution to our organization.

About the Role:

  • Provide high-quality support to clients through effective issue resolution and timely communication.
  • Collaborate with team members to ensure seamless delivery of services.
  • Develop and implement processes to improve efficiency and productivity.

Required Skills and Qualifications

To succeed in this role, you will need to possess the following skills and qualifications:

  • Technical Expertise: Strong knowledge of HTML5, CSS3, jQuery, and WordPress.
  • Communication Skills: Excellent verbal and written communication skills.
  • Leadership Skills: Ability to lead and mentor a small team of support executives.
  • Analytical Skills: Strong analytical and problem-solving skills.

Benefits

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work with a talented team of professionals.

What We Offer

We offer a range of benefits to our employees, including:

  • A comprehensive health insurance plan.
  • A generous paid time off policy.
  • A 401(k) retirement plan with company match.

How to Apply

If you are a motivated and organized individual with a passion for providing exceptional support, please submit your application, including your resume and a cover letter, to us today.

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