Customer Service Representative
1 week ago
Our ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. The role requires a customer-focused individual who can provide personalized assistance to clients via chat and email during overnight hours.
The Customer Support Associate position involves responding to customer inquiries, resolving issues promptly and effectively, and ensuring timely documentation of customer interactions and resolutions.
This is an in-office day job, requiring the ability to work independently during night shift hours. Previous experience in customer support or a related field is preferred.
To succeed in this role, you must possess strong problem-solving skills, attention to detail, and excellent written communication skills with a strong command of English.
We are looking for a team player who can collaborate closely with other team members to ensure seamless customer support operations.
A strong understanding of product/service knowledge is essential to provide accurate information and assistance to customers.
This role also requires flexibility to adapt to changing schedules and work occasional weekends or holidays.
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