International Customer Support Specialist

13 hours ago

Erode, Tamil Nadu, India beBeeCustomerService Full time US$ 45,000 - US$ 75,000
Job Description

We are seeking a highly skilled and experienced professional to fill the role of Senior International Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through proactive communication, problem-solving, and empathy.

In this role, you will work independently with customers in Ontario, Canada, providing solutions to issues, answering order queries, and offering top-notch services. Your communication should reflect a highly professional manner with a focus on building strong relationships with our clients.

The ideal candidate will possess excellent customer service skills, effective communication abilities, and a knack for organization and multitasking in a fast-paced environment.

Requirements
  • Excellent business communications skills in English language for phone, chat, and email support
  • A laptop/PC, headphone, smartphone, and reliable high-speed internet connection
  • Familiarity with office tools like Microsoft Excel, Word, PDF, and readiness to learn new tools
Benefits

As a remote employee, you will have the flexibility to work from anywhere while still being part of a dynamic and collaborative team. You will also enjoy a range of benefits, including:

  • Full-time remote work arrangement
  • Flexibility in scheduling
  • Weekend availability and US shift considerations
Our Recruitment Process

Our recruitment process is designed to ensure that we find the best fit for our team. The process includes:

  • Initial interview in India
  • Head Quarter (Canada) office interview
  • Trial period of one week or two weeks
  • Additional rounds of interview as needed

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