Advanced Desktop Support Specialist

1 day ago

Bareilly, Uttar Pradesh, India beBeeWindows Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

We are seeking a skilled Windows L2 Engineer to provide advanced support for Windows desktop environments.

The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory, Group Policy management, and experience with SCCM, Intune, and Windows 11.

Familiarity with ITIL processes and remote desktop tools is essential.

  • Provide timely resolution and minimal disruption for Windows desktop issues.
  • Administer and troubleshoot Active Directory, Group Policies, and basic network configurations.
  • Deploy and manage systems using SCCM and Intune.
  • Support Windows 11 rollout and ongoing maintenance.
  • Utilize remote desktop tools for efficient user support.
  • Follow best practices for incident, problem, and change management.
  • Communicate effectively with end-users and escalate complex issues when necessary.

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