Desktop Solutions Specialist

17 hours ago

Bareilly, Uttar Pradesh, India beBeeRemote Full time ₹ 7,50,000 - ₹ 15,00,000

About People Prime Worldwide has been delivering innovative solutions for years while maintaining a culture that is open, friendly, and guided by our ethical reputation.

Job Title: Remote Desktop Support Engineer

Key Responsibilities:

  • Provide technical assistance for desktops, laptops, and peripherals
  • Monitor and respond to incidents via ticketing system within Service Level Agreement timelines
  • Perform remote troubleshooting and escalate unresolved issues
  • Support users across different time zones and ensure minimal downtime

Mandatory Skills:

  • Flexible work schedule, including night shifts, weekends, and public holidays
  • Ability to troubleshoot hardware and software issues both onsite and remotely
  • Experience with Windows, Mac, or Linux environments
  • Knowledge of operating systems and applications installation, configuration, and upgrade

Benefits include flexible work schedules, opportunities for career growth, and a dynamic work environment.

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