
Bill Customer Needs
2 days ago
This role involves providing exceptional customer service and support to clients while working as a Subject Matter Expert (SME) for Google Workspace(Billing).
The ideal candidate should have a minimum of 15 years of regular education and experience in Google Workspace (GWS) Billing or extensive experience working in GWS environment with a good understanding of associated billing.
Responsibilities include:
- Managing and resolving customer complaints in a timely and efficient manner
- Collaborating with cross-functional teams to achieve business objectives
Mandatory requirements include:
- Good knowledge of MS Office Word, Excel, and PowerPoint
- Associate Google Workspace Administrator certification is preferred
Additional requirements include being flexible with night shifts and rotation shifts.
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