Customer Support Representative
1 day ago
Customer Service Representative Job Opportunity
This is a unique chance to grow your career as a Customer Service Representative in a dynamic environment. As a key member of our team, you will be responsible for delivering exceptional customer service and support via phone calls.
The ideal candidate will have:
- Strong verbal and written communication skills
- Ability to resolve customer queries efficiently
- Friendly, empathetic, and professional demeanor
- Good data entry & typing skills
- Ability to multi task and work well under pressure
You will be working with a talented team to provide top-notch service to our customers, ensuring their satisfaction and loyalty. If you are a motivated and customer-focused individual, this could be the perfect opportunity for you to take your career to the next level.
Key Responsibilities:
- Assess and resolve customer inquiries and complaints over the phone
- Utilize sound judgment and make decisions within established procedures
- Manage and update customer interactions daily
- Achieve key performance targets and efficiency measures
Requirements:
- Graduation (any stream)
- 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling
What We Offer:
We offer a competitive compensation package and opportunities for growth and development in a fast-paced, innovative environment. If you are a team player who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.
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