Diligent Customer Support Representative
3 days ago
We are seeking a diligent customer support professional to join our team.
- Respond to customer inquiries, emails, and calls promptly and professionally.
- Resolve issues or escalate them to the appropriate department following standard procedures.
- Maintain efficient use of company telephone and support systems while ensuring professional communication.
- Support team leads by handling routine tasks during their absence after training.
- Report operational challenges or service concerns to supervisors clearly and in a timely manner.
This role is perfect for individuals with strong verbal and written communication skills. Basic knowledge of customer service processes and telephone etiquette is required.
As a customer support representative, you will be entitled to health insurance, provident fund, paid time off & paid sick leave, overtime pay & performance bonus, growth & learning opportunities, rotational shifts, and more.
At our organization, we value teamwork, dedication, and customer satisfaction. If you are a motivated individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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