Operations Process Manager

1 week ago


Mumbai, Maharashtra, India NPCI International Payments Limited (NIPL) Full time
Job Overview

NPCI International Payments Limited (NIPL) is seeking an experienced Operations Process Manager to join its team. This role will be responsible for driving operational excellence in payment systems, ensuring smooth processing and high-quality customer experiences.

Key Responsibilities:
  • Process Optimization: Analyze and improve existing payment processes, identifying areas for automation and efficiency gains.
  • Risk Management: Collaborate with internal teams to mitigate risks and ensure compliance with regulatory requirements.
  • Stakeholder Communication: Develop and maintain effective relationships with internal stakeholders, ensuring clear communication of operational plans and progress.
  • Project Implementation: Drive the implementation of new payment solutions, working closely with cross-functional teams to ensure timely delivery.
Requirements:
  • 13+ years of experience in payment operations or a related field.
  • Strong analytical and problem-solving skills, with ability to translate data into actionable insights.
  • Excellent communication and stakeholder management skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Salary Estimate:

The estimated salary for this role is ₹25-35 lakhs per annum, depending on experience and qualifications.



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