Expert Platform Optimizer

21 hours ago

Ahmedabad, Gujarat, India beBeePerformance Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Overview

The Performance Support Engineer will be responsible for managing and resolving the most challenging issues within the Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department.

This is a customer-facing role requiring strong interpersonal skills in addition to strong technical skills. The successful candidate will be able to quickly gain an understanding of the platform.

Key Responsibilities

  • Remediate outages or enhance performance on the platform, utilizing tools like BigData, Splunk, and Grafana to map out metrics and identify trends on transactional throughput, memory, CPU, job processing, and disk utilization.
  • Directly tune the database, add indexes, maintain tables and data, and understand execution plans to recommend better-formed queries.
  • Review application code to point out and fix performance concerns.
  • Bridge the gap between the customer and internal teams (Development, Infrastructure, Networking, Hardware) to reproduce performance issues and find root cause analysis.

Requirements

  • Experience with relational databases (e.g. MySQL, Oracle)
  • Java experience- ability to read and understand object oriented design principles and memory management
  • Experience in one (or more) scripting languages- JavaScript is preferred. Python or Perl are also acceptable.
  • Advanced Unix/Linux experience
  • Ability to analyze java heap dumps as well as thread dumps

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