Workday Support Expert

3 days ago

Jaipur, Rajasthan, India beBeeWorkday Full time ₹ 16,00,000 - ₹ 22,00,000

Overview

The Workday Support Consultant role involves delivering exceptional support to our clients. This position requires strong technical skills, excellent communication, and a customer-centric mindset.

Key Responsibilities:

  • Provide timely and effective support to resolve technical issues with the Workday platform.
  • Manage day-to-day support requests, ensuring system stability and continuous improvement across HR, Payroll, Finance, or other Workday modules in scope.
  • Collaborate with internal teams to understand business requirements and provide Workday solutions.
  • Conduct impact assessments for Workday updates and new functionality.
  • Develop and maintain knowledge base articles, process flows, and support procedures.
  • Deliver user training and guidance as needed.
  • Ensure compliance with data security, privacy, and audit requirements.

Requirements:

  • 3+ years of experience working with Workday in a support or consulting capacity.
  • Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio).
  • Familiarity with Workday security, reporting, and calculated fields.
  • Excellent analytical and troubleshooting skills with a customer service mindset.
  • Effective communication skills and ability to work effectively with remote teams.

What We Offer:

  • A 100% remote role servicing a leading organization.
  • Exposure to diverse Workday modules and projects.
  • A collaborative and supportive virtual team environment.
  • An opportunity to influence ongoing enhancements and transformation initiatives.

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