Senior Business Solutions Analyst

1 day ago

Bengaluru, Karnataka, India beBeeBusinessAnalyst Full time ₹ 15,00,000 - ₹ 20,00,000

Business Opportunity: Senior Business Solutions Analyst

We are seeking a highly skilled Business Solutions Analyst to join our team. This is an exciting opportunity to work with Microsoft Dynamics 365 and Power Apps, analyzing, designing, and implementing business solutions that drive growth and efficiency.

Responsibilities:

  • Analyze business requirements and translate them into functional specifications for Dynamics 365 and Power Apps.
  • Collaborate with cross-functional teams to ensure timely resolution of critical issues.
  • Manage Hyper Care incident processes, ensuring prompt resolution of complex problems.
  • Conduct gap analysis between current and desired business processes.
  • Create and maintain project documentation, including process flows and user stories.
  • Perform system testing and support user acceptance testing.
  • Provide training and support to end-users on new features and processes.
  • Monitor system performance and recommend improvements.

Skills and Qualifications:

  • Proven experience in Microsoft Dynamics 365 and Power Apps, with a strong understanding of their capabilities.
  • Experience in managing Hyper Care incident processes and resolving complex issues.
  • Excellent analytical and problem-solving skills, with the ability to manage multiple projects and priorities.
  • Familiarity with Agile methodologies and data analysis tools.
  • Bachelor's degree in Business, IT, or related field, with relevant certifications a plus.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.

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