
Quality Assurance Professional
7 days ago
At our company, we are revolutionizing the couple vacation experience. As a Call Quality Analyst, you will ensure that customer interactions conducted by our sales executives meet exceptional standards.
Key Responsibilities:- Evaluate Sales Calls
- Listen to and evaluate recorded sales calls against defined quality benchmarks.
- Identify strengths and gaps in sales conversations, focusing on customer experience, regulatory compliance, and effectiveness.
- Prepare Feedback Reports
- Prepare detailed feedback reports and share insights with the Training & Development team.
- Collaborate with trainers to design solutions for skill gaps and recommend process improvements.
- Monitor Progress
- Monitor the impact of feedback implementation and update evaluation criteria as needed.
- Provide actionable insights to improve sales effectiveness, customer satisfaction, and team performance.
- 1–3 years of experience in quality analysis, call auditing, or training support (preferably in a sales-driven environment).
- Strong listening, analytical, and reporting skills.
- Ability to provide constructive feedback and suggest practical solutions.
- Excellent communication and interpersonal skills.
- Hunger to learn, adapt, and contribute to continuous improvement.
If you are passionate about providing world-class service and have a keen eye for detail, we encourage you to apply for this exciting opportunity
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Leading Quality Assurance Professional
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Quality Assurance Professional
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Mount Abu, Rajasthan, India beBeeQualityAssurance Full time US$ 11,77,245 - US$ 12,64,813Job OverviewThe Quality Assurance Manager oversees the end-to-end quality function to ensure that products meet high standards of craftsmanship and customer expectations.
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Quality Assurance Professional
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Software Quality Assurance Professional
19 hours ago
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Software Quality Assurance Professional
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Top Revenue Cycle Quality Assurance Professional
19 hours ago
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