Microsoft Teams Rooms Administrator
2 weeks ago
Job Summary:
The Microsoft Teams Rooms Administrator plays a pivotal role in ensuring seamless virtual meeting experiences for the organization. This role involves the remote setup, configuration, management, and troubleshooting of Microsoft Teams Rooms devices and systems.
Key Responsibilities:
- Device Management: Install and configure Microsoft Teams Rooms devices, including cameras, microphones, speakers, touch controls/pans and displays, to ensure optimal functionality.
- Policy Enforcement: Implement and manage policies for Teams Rooms devices to ensure compliance with company standards and security protocols.
- System Updates: Regularly update Teams Rooms devices with the latest software and security patches to maintain a secure and up-to-date environment.
- Troubleshooting: Provide remote support to resolve any technical issues with Teams Rooms devices, escalating complex problems to appropriate teams or vendors as needed.
- Room Management: Monitor the health and usage of Teams Rooms, performing regular checks and maintenance routines to ensure optimal performance.
- User Support: Assist users with the operation of Teams Rooms equipment and provide user training when necessary, promoting self-sufficiency and confidence in using the technology.
- Collaboration: Work closely with IT and facilities teams to improve the Teams Rooms experience for all users, fostering a collaborative and efficient work environment.
- Documentation: Maintain accurate records of device configurations, updates, and support activities to ensure transparency and accountability.
Requirements:
- Proven experience as a Teams Rooms administrator or similar role, with a strong understanding of Microsoft Teams technology and infrastructure.
- Excellent problem-solving and analytical skills, with the ability to work independently with minimal supervision.
- Good communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Preferred Skills:
- Certifications in Microsoft Teams or related technologies.
- Experience with remote management tools and software.
- Knowledge of network infrastructure and security protocols.
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