Operations Professional

2 weeks ago

Thāne, Maharashtra, India beBeeInternship Full time ₹ 1,00,000 - ₹ 1,20,000

Job Overview

We are seeking a highly motivated and detail-oriented individual to join our team as an Operations Intern. As an Operations Intern, you will play a key role in supporting the day-to-day activities of our organization.

About the Role

The successful candidate will be responsible for providing excellent customer service, responding promptly and professionally to customer inquiries via email, phone, and chat. They will also collaborate with cross-functional teams to streamline workflows and enhance efficiency. Additionally, they will assist in the implementation and improvement of operational processes and contribute to special projects and initiatives as assigned.

Key Responsibilities

  • Customer Service: Respond promptly and professionally to customer inquiries via email, phone, and chat.
  • Process Improvement: Assist in the implementation and improvement of operational processes.
  • Collaboration: Collaborate with cross-functional teams to streamline workflows and enhance efficiency.
  • Special Projects: Contribute to special projects and initiatives as assigned.

Requirements

To be successful in this role, the ideal candidate will have:

  • Excellent Communication Skills: Fluency in English and Malayalam is required.
  • Technical Skills: Proficiency in Microsoft Excel is necessary.
  • Experience: Prior experience in customer inquiry handling is preferred.
  • Attention to Detail: The ability to focus on accuracy and quality is essential.

Benefits

This is an excellent opportunity to gain valuable work experience and develop new skills while contributing to a dynamic and growing organization.

How to Apply

If you are a motivated and detail-oriented individual looking for a challenging and rewarding role, please submit your resume and a cover letter detailing your qualifications and interest in the position.

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