IT Infrastructure Manager

2 weeks ago


Bengaluru, Karnataka, India QAAgility Technologies Full time

Job Title: Server Administrator

Job Type: Onsite (Bengaluru)

Years of Experience: 7+ Years

Skill Area: Windows, Server Operations

Mandatory Skills (Must-Have):

  • Master's or Bachelor's degree in IT or related field
  • Strong understanding of Wintel Infrastructure and VMware platform
  • Proficient in Windows Server Administration, failover clustering, Physical and Virtual Desktop (VDI) environments
  • Knowledge of SCOM, SCCM, and Virtualization platforms
  • Familiarity with IT Infrastructure and IT Security standards (e.g., NIST)
  • Strong understanding of TCP/IP networking, AD, DNS, SMTP, NTP, group policies, and SNMP
  • Ability to support automation, cloud qualification, and new IT implementations
  • Excellent communication skills in English, comfortable working with diverse cultures

Optional Skills (Good to Have):

  • Knowledge of PowerShell scripting and Python
  • Industry-recognized ITIL and ISO quality management certifications
  • Experience working in Agile environments and familiarity with tools like ADO

Roles & Responsibilities:

  • Design, build, and operate the VMware, Windows Server, and Desktop remote infrastructure management services.
  • Provide technical operational support globally for Product Supply IT (PSnet).
  • Perform Incident, Change, and Problem Management aligned with the scaled Agile framework as a delivery team member.
  • Act as a technical consultant during major incidents and critical outages related to PSnet VMware Infrastructure issues.
  • Enable fast and optimal project execution in accordance with rollout plans, ensuring best possible operation and maintenance.
  • Establish a standardized platform worldwide in Product Supply and foster strong relationships with stakeholders, end users, service owners, and IT suppliers.
  • Manage daily operations and technical support in the IT infrastructure area for PSnet, ensuring compliance with company norms and audits.
  • Liaise with IT infrastructure vendors providing VMware Infrastructure services across PSnet.


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