IT Infrastructure Manager
2 weeks ago
Job Title: Server Administrator
Job Type: Onsite (Bengaluru)
Years of Experience: 7+ Years
Skill Area: Windows, Server Operations
Mandatory Skills (Must-Have):
- Master's or Bachelor's degree in IT or related field
- Strong understanding of Wintel Infrastructure and VMware platform
- Proficient in Windows Server Administration, failover clustering, Physical and Virtual Desktop (VDI) environments
- Knowledge of SCOM, SCCM, and Virtualization platforms
- Familiarity with IT Infrastructure and IT Security standards (e.g., NIST)
- Strong understanding of TCP/IP networking, AD, DNS, SMTP, NTP, group policies, and SNMP
- Ability to support automation, cloud qualification, and new IT implementations
- Excellent communication skills in English, comfortable working with diverse cultures
Optional Skills (Good to Have):
- Knowledge of PowerShell scripting and Python
- Industry-recognized ITIL and ISO quality management certifications
- Experience working in Agile environments and familiarity with tools like ADO
Roles & Responsibilities:
- Design, build, and operate the VMware, Windows Server, and Desktop remote infrastructure management services.
- Provide technical operational support globally for Product Supply IT (PSnet).
- Perform Incident, Change, and Problem Management aligned with the scaled Agile framework as a delivery team member.
- Act as a technical consultant during major incidents and critical outages related to PSnet VMware Infrastructure issues.
- Enable fast and optimal project execution in accordance with rollout plans, ensuring best possible operation and maintenance.
- Establish a standardized platform worldwide in Product Supply and foster strong relationships with stakeholders, end users, service owners, and IT suppliers.
- Manage daily operations and technical support in the IT infrastructure area for PSnet, ensuring compliance with company norms and audits.
- Liaise with IT infrastructure vendors providing VMware Infrastructure services across PSnet.
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