Senior Event Client Partner

3 days ago

Cochin, Kerala, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Client Servicing Lead: Events

We are seeking a seasoned professional to lead our client servicing team and deliver exceptional event solutions.

The ideal candidate will have a proven track record of managing client relationships, building long-term partnerships, and ensuring client satisfaction across large-scale events, MICE, and experiential projects.

Key Responsibilities:
  • Serve as the primary point of contact for key clients, fostering strong and trusted relationships.
  • Lead and mentor the client servicing team, ensuring alignment on client needs, deliverables, and expectations.
  • Collaborate closely with internal departments to ensure seamless execution of projects.
  • Translate client briefs into actionable strategies, proposals, and event concepts.
  • Drive business development by identifying upselling and cross-selling opportunities within existing accounts.
  • Manage end-to-end client lifecycle—from pitch presentations and negotiations to on-ground delivery and post-event feedback.
  • Ensure all deliverables meet the highest standards of quality, timeliness, and budget adherence.
  • Anticipate client needs and proactively provide solutions to enhance satisfaction and retention.
  • Track client satisfaction, resolve escalations, and provide regular updates to senior management.
Requirements:
  • 8–12 years of experience in client servicing within the events, MICE, or experiential marketing industry.
  • Strong background in handling corporate clients and large-format projects.
  • Proven experience in leading and mentoring high-performing teams.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and negotiation abilities.
  • Ability to work in a fast-paced environment, handling multiple accounts simultaneously.
  • Willingness to travel for client meetings and event execution.

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