Exceptional Telecalling Professional Wanted

3 days ago


Jaipur, Rajasthan, India beBeePatient Full time ₹ 6,00,000 - ₹ 8,50,000
Telecaller Role

Healthcare services necessitate exceptional communication skills, ensuring seamless interactions with patients.

This position requires a strong professional with the ability to handle diverse patient inquiries and provide accurate information about hospital services and doctor availability. Key Responsibilities:

  • Handle inbound and outbound calls for patient inquiries, appointments, and follow-ups.
  • Deliver detailed information about hospital facilities and medical staff schedules.
  • Document call records and update CRM/HMIS systems accurately.
  • Collaborate with front office and clinical teams to optimize patient experience.
  • Employ empathetic communication tactics at all times.

Requirements:

  • Degree holder with effective communication skills (Gujarati, Hindi, English).
  • Prior experience in hospital/healthcare telecalling beneficial (not mandatory).
  • Familiarity with basic computer operations (MS Office, HMIS/CRM systems).
  • Strong interpersonal skills, patience, and capacity to treat patients with care.

Benefits:

  • Competitive compensation package
  • Comprehensive training and career development opportunities
  • A chance to be part of an advanced super speciality healthcare organization
  • Supportive work environment


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