Telecaller

4 weeks ago


Jaipur, Rajasthan, India ApkiReturn Full time

Apki Return, a leading tax advisory company, is seeking a motivated and articulate Telecaller to join our dynamic team. In this role, you will play a crucial part in acquiring new clients and promoting our tax advisory services.Responsibilities - - Conduct outbound calls to potential clients from assigned leads or cold-calling lists.- Effectively communicate the benefits of our tax advisory services, tailoring your approach to each client's specific needs and concerns.- Schedule appointments for consultations with tax advisors.- Maintain accurate records of calls, including details of conversations and appointment scheduling.- Provide excellent customer service by addressing inquiries professionally and courteously.- Follow up with potential clients to confirm appointments and gauge their interest.- Contribute to a positive and professional work environment.Qualifications - - Minimum of 1 year of experience in telecalling or a similar customer service role.- Excellent communication and interpersonal skills, with the ability to build rapport with clients over the phone.- Strong listening and comprehension skills to understand client needs and inquiries.- Clear and confident telephone presence with professional conduct.- Proficiency in MS Office Suite (Word, Excel, Outlook).- A basic understanding of tax terminology would be beneficial.- Ability to work independently while adhering to company guidelines and deadlines.- Time management skills and the ability to prioritize tasks effectively.- A positive and results-oriented attitude.


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