
Senior GRC Operations Expert
24 hours ago
Job Opportunity: Senior Operations Executive - GRC
\We are seeking a seasoned professional to fill the role of Senior Operations Executive with expertise in ServiceNow administration, specifically GRC modules.
\Key Responsibilities\- \
- Administer and configure the ServiceNow platform, including GRC modules\
- Perform DevOps activities, such as code deployments across environments\
- Develop and implement fixes for production defects\
- Monitor and manage ServiceNow integrations with external systems\
- Resolve ServiceNow incidents and provide root cause analysis\
- Maintain user roles, permissions, and platform stability\
- Support audits and compliance reporting\
- Ensure smooth platform upgrades and patches\
- Automate operational tasks to improve efficiency\
- Maintain detailed operational documentation and runbooks\
- Implement effective governance, risk management, and compliance processes
- \
- At least 5 years of experience in ServiceNow administration\
- 2+ years of hands-on experience with ServiceNow GRC modules\
- Certifications (Mandatory): ServiceNow CSA, GRC: Integrated Risk Management (IRM) Fundamentals, GRC: Integrated Risk Management (IRM) Implementation\
- Experience in ServiceNow support & maintenance, including incident resolution\
- Proven experience with code deployments, integration monitoring, and defect fixes\
- Strong knowledge of Governance, Risk, and Compliance (GRC) processes\
- Familiarity with ITIL processes and change management\
- Knowledge of ServiceNow scripting (JavaScript, GlideAPI) is a plus
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