Knowledge Management/Technical Writer
3 weeks ago
We are seeking a highly skilled Knowledge Management/Technical Writer to join our team at 2coms. As a key member of our content creation team, you will be responsible for developing and maintaining high-quality technical documentation, instructional materials, and user experiences that meet the needs of our customers and stakeholders.
Key Responsibilities
• Develop and maintain technical documentation, including user manuals, release notes, and troubleshooting guides, that are clear, concise, and easy to understand.
• Design and create instructional materials, such as online courses, tutorials, and training modules, that are engaging and effective in communicating complex technical concepts.
• Apply UX/UI design principles and best practices to create intuitive and visually appealing interfaces that prioritize user needs and enhance usability.
• Organize and structure content effectively to improve findability and navigation within digital products or platforms.
• Collaborate with cross-functional teams to ensure that documentation and knowledge management processes are aligned with project objectives and meet the needs of stakeholders.
Requirements
• 5+ years of experience in technical writing, instructional design, and UX/UI design.
• Strong technical writing, design, and user experience skills, with a focus on creating clear, concise, and engaging content.
• Proficiency in HTML, CSS, and other web development tools and languages, with experience in creating structured web pages, semantic HTML, and multimedia integration.
• Excellent communication and collaboration skills, with the ability to work effectively with team members, stakeholders, and clients.
• Ability to adapt to changing priorities and requirements in a fast-paced environment, with a focus on meeting deadlines and delivering high-quality work.
What We Offer
• Competitive salary and benefits package.
• Opportunity to work with a talented and experienced team of professionals.
• Collaborative and dynamic work environment that encourages innovation and creativity.
• Professional development opportunities to enhance your skills and knowledge in technical writing, instructional design, and UX/UI design.
How to Apply
If you are a motivated and experienced technical writer, instructional designer, and UX/UI expert who is passionate about creating high-quality content and user experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter that highlights your relevant experience and skills.
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