Senior Technical Writer

4 weeks ago


Hyderabad, Telangana, India New Relic, Inc. Full time

About the Role

We are seeking a skilled Senior Technical Writer to join our team at New Relic, Inc. As a key member of our documentation team, you will be responsible for creating high-quality, user-friendly documentation that showcases the value of our products.

Key Responsibilities

  • Write, edit, and architect our documentation to ensure it is accurate, complete, and easy to understand.
  • Scope and ship documentation for new features, highlighting the benefits and value of our products.
  • Clarify complex concepts and technical information, making it accessible to developers and users alike.
  • Collaborate with our global team of writers to ensure consistency and quality in our documentation.
  • Identify gaps and opportunities for improvement, leading team discussions on topics such as voice, tone, and process.

Requirements

  • Proven experience as a technical writer in an agile software company.
  • Outstanding technical writing skills, with the ability to cut through jargon and convey complex information clearly.
  • Passion for software and a willingness to get hands-on with tools and software.
  • Ability to organize information in a clear and concise manner, with a focus on layout and content design.
  • Experience working with software developers and Agile teams.
  • Strong opinion on the Oxford comma.

Preferred Qualifications

  • Experience authoring content in a static, GitHub-based site.
  • Knowledge of the observability industry or SRE practices, and familiarity with tools like Kubernetes or AWS.

About New Relic

New Relic is proud to be an equal opportunity employer, fostering a diverse, equitable, and inclusive environment where our Relics can thrive. We celebrate our talented team members' different backgrounds and abilities, and recognize the different paths they took to reach us.



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