Senior Business Intelligence Leader

16 hours ago

Kannur, Kerala, India beBeeData Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Senior Business Intelligence Leader

Job Summary:

This role involves leading a team of technical experts, driving strategic direction and overseeing the monitoring, scheduling, configuration and maintenance of complex data pipelines.

Key Responsibilities:
  • Act as primary contact for user inquiries, troubleshooting and resolving issues to ensure seamless experience.
  • Develop and implement operational processes, guidelines and best practices to streamline support operations and enhance user satisfaction.
  • Log, prioritize and collaborate with product teams on resolving bugs and complex technical issues.
  • Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.
  • Help troubleshoot, triage daily issues and guide the team in solving tickets.
  • Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.
  • Create, modify and troubleshoot SSIS packages, stored procedures, SQL queries, automation processes and SQL jobs with an eye on performance.
  • Convert, manipulate and prepare large volumes of data for ingestion into systems using SQL Server integration tools.
  • Create, modify and troubleshoot reporting queries in SQL Server 2019.
  • Maintain and support data ingestion tools and automation scripts.
  • Manage and resolve data-related issues reported by customers and internal employees.
  • Conduct quality and business logic checks on all data into and out of systems.
Qualifications:
  • Bachelor's degree in computer science, information systems, business administration or a related field.
Required Skills:
  • 10+ years' database and application development and support experience.
  • Proven SQL language experience with highly performing SQL.
  • Experience developing and troubleshooting SSIS packages.
  • Experience developing reports and dashboards using tools like Sisense and SSRS.
  • Experience with MS SQL Server.
  • Knowledge of data modeling concepts.
  • Experience with one or more scripting languages (e.g. Python, PowerShell, etc.).
Preferred Skills:
  • None specified.

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