Community Operations Manager
7 days ago
The position focuses on building strong relationships and delivering exceptional experiences. The ideal candidate must have hands-on experience in implementing protocols and growing communities while managing revenue.
Key Responsibilities:
- Profit Center Management:
• Analyze ASR and margins
• Control expenses
• Collections
• Renewals
• Vendor management
• Retail management
• Cost optimization - Community Development:
• Create a collaborative environment through events and partnerships
• Enhance client satisfaction and service delivery - Training and People Development:
• Provide guided practice and coaching to subordinates and facility teams
• Facilitate self-development and readiness for the next level - Vendor Management:
• Adhere to the Purchase-to-Pay process - Facilities Management:
• Ensure upkeep of the centre
• Maintain a preventive maintenance calendar
• Adhere to compliance and protocols - Client Engagement and Brand Initiatives:
• Execute activities towards client engagement and brand initiatives - Team Player:
• Collaborate with the team and other stakeholders to drive execution
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