Operations Manager

5 days ago


Nashik, Maharashtra, India Ninjacart Full time

Ninjacart is revolutionizing the agri ecosystem with a comprehensive approach to commerce, finance, and fulfillment solutions. As an Operations Manager at Ninjacart, you will play a pivotal role in driving end-to-end Fulfillment center operations, encompassing infrastructure, people, and processes.

Key responsibilities include:

  • Owning key operational and customer service metrics consistently
  • Cost, quality, and efficiency management to achieve operations SLAs
  • Responsible for handling workforce and creating, reviewing, and analyzing reports on operations
  • Ensuring dispatch of F&V on time and ensuring system and ops level guidelines strictly adhere in the respective facilities
  • Ensuring all assets are in place and good working condition for smooth operations

A Ninja is resilient, smart, and ambitious. To join the Ninja Clan, you should have:

  • Team handling experience
  • Graduate or Postgraduate degree
  • Data-driven mindset with strong grip over operations metrics
  • Experience in process improvement and lean techniques
  • Project management skills with ability to handle a medium-sized team
  • Multitasking capabilities in a highly charged environment
  • People management skills with ability to handle workforce effectively

Ninjacart fosters a workplace that enables everyone to find their true potential, purpose, and passion, irrespective of background, gender, race, sexual orientation, religion, and ethnicity. We provide equal opportunity for all, believing diversity creates a richer work environment advancing employee, community, and business goals.


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