**Customer Service Associate**, **Banking Operations Specialist**, **DBS Consumer Banking Group**
7 days ago
Job Summary
The role of the **Customer Service Associate** within the **DBS Consumer Banking Group** is to provide exceptional customer service and ensure the efficient operation of the branch.
Key Responsibilities
- Ensure effective customer service and achieve own targets through effective upselling and cross-selling to customers
- Contribute to the efficient operation of the branch through accurate and timely processing of customer-related transactions and account maintenance
- Support the branch operations officer in book-keeping and maintenance of documents
Requirements
- 2-4 years of banking experience
- Graduate preferably in Banking/Commerce
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients
What We Offer
- Competitive salary and benefits package
- Dynamic work environment that supports development and recognises achievements
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