Director of Quality Operations

4 hours ago


Mumbai, Maharashtra, India Eureka Outsourcing Solutions Pvt Ltd. Full time
Job Summary:

We are seeking an experienced Associate Director/Director to join our Quality Management team at Eureka Outsourcing Solutions Pvt Ltd.. This role involves ensuring all services meet quality standards as per the client's business requirements. As a leader, you will be responsible for managing a big size team and multi-location operations.

Main Responsibilities:

- Understanding customer expectations and aligning the Quality team to deliver quality standards.
- Managing quality deliverables and driving strategy to optimize business and functional deliveries.
- Reviewing key drivers, metrics, and operational processes that drive KPI results and aligning the Quality team towards the same.

What We Offer:

- Competitive salary range of ₹10-15 LPA.
- Opportunities for career growth and professional development.

Requirements:

- 8+ Years' Experience in the Service / Sales industry with 5+ years in a Quality managerial role.
- Strong interdepartmental collaboration and ability to communicate at all levels.
- Excellent writing and reporting skills to transform conversations and current working procedures into documented business outcome notes.

About Us:

Eureka Outsourcing Solutions Pvt Ltd. is a leading outsourcing company providing high-quality services to clients across the globe.

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