Associate Order Coordinator
4 days ago
Genpact is a global leader in professional services and solutions. We deliver outcomes that shape the future, driving business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job Description
We are seeking an Order Management Associate who can demonstrate innovation and intuition in identifying areas of improvement. This role requires close collaboration with the team to ensure seamless execution of customer orders and provide exceptional customer service.
Responsibilities
- Action customer orders after thorough cross-checks
- Follow strict SOP and adapt to frequent changes
- Take initiative within the team and maintain a strong hold on process details
- Provide timely responses to customer queries through email and calls
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