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Post Order Executive
4 weeks ago
Company Overview
Gamut HR Solutions is a dynamic HR consulting firm based in Hyderabad, specializing in finding the right job for talented professionals. With a small team of 2-10 dedicated employees, Gamut HR Solutions is committed to delivering personalized and effective recruitment services. Visit our website at http://gamuthrsolutions.com/ to learn more.
Job Overview
We are seeking a Mid-Level Post Order Executive to join our team in Hyderabad on a Full-Time basis. The ideal candidate should have 4 to 6 years of experience in order processing, inventory management, and communication. This role involves overseeing post-order activities to ensure customer satisfaction and efficient operations.
Qualifications and Skills
- Minimum of 4 years and maximum of 6 years of experience in a similar role.
- Proven experience in order processing (Mandatory skill) with the ability to manage and track orders effectively.
- Strong skills in inventory management (Mandatory skill) to ensure stock levels are accurate and up to date.
- Excellent communication skills (Mandatory skill) for liaising with customers, suppliers, and internal teams.
- Exceptional customer service skills to handle inquiries and resolve issues promptly and efficiently.
- Proficient in data entry with high accuracy to maintain detailed records of orders and inventory.
- Strong problem-solving abilities to troubleshoot and resolve order-related issues swiftly.
- Keen attention to detail to ensure order accuracy and prevent errors in the process.
- Effective time management skills to prioritize tasks and manage workloads in a fast-paced environment.
Roles and Responsibilities
- Oversee the entire post-order process, from order receipt to delivery, ensuring accuracy and timeliness.
- Manage inventory levels, conduct regular audits, and reconcile discrepancies to maintain optimal stock levels.
- Communicate effectively with customers to confirm order details, provide updates, and address any concerns.
- Coordinate with suppliers and logistics partners to ensure timely order fulfillment and delivery.
- Utilize data entry skills to maintain accurate records of orders, inventory, and shipments.
- Resolve any order-related issues or discrepancies through effective problem-solving techniques.
- Ensure all documentation related to orders and shipments is accurate and complete.
- Collaborate with internal teams to streamline processes and enhance overall operational efficiency.
