Senior Debt Recovery Specialist

6 days ago


Cochin, Kerala, India IDFC FIRST Bank Full time

Job Summary: We are seeking a dedicated and results-driven Senior Debt Recovery Specialist to join our team at IDFC FIRST Bank. The ideal candidate will be responsible for managing and undertaking debt collection processes, ensuring efficiency and optimization of EMI retrieval from customers, and adhering to all guidelines laid out by the bank.

Key Responsibilities:

  • Manage and undertake debt collection processes for assigned debts.
  • Regularly track the portfolio for specific buckets and areas.
  • Track and control delinquency of areas, bucket-wise and DPD-wise, focusing on non-starters.
  • Allocate and achieve targets from agencies/in-house teams.
  • Regularly follow up with default customers.
  • Ensure adherence to collection process and legal guidelines.
  • Trace out absconded default customers and initiate recovery process.
  • Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
  • Maintain data for administrative work related to collection.

Requirements:

  • Graduation in any field.
  • 2-5 years of experience in Flows-Cross Sell.


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