
Technical Infrastructure Manager
7 days ago
The role of an IT Operations Manager involves overseeing the efficient management of technology systems, ensuring seamless functionality and resolving any issues that may arise.
Key Responsibilities:
- Diagnose and resolve hardware, software, email, and network-related problems; provide end-user support.
- Install, configure, and maintain desktops, peripherals, and IT infrastructure (LAN, WAN, Wi-Fi).
- Manage system access, applications, and connectivity for smooth operations; ensure regular data backups and compliance with IT security protocols.
- Maintain accurate inventory of IT assets and documentation; coordinate with vendors for upgrades and services.
Requirements:
- Proficiency in Windows/Linux systems, networking, and troubleshooting.
- Strong problem-solving, effective communication, and user support skills.
- Knowledge of data backup, patch management, and IT Security protocols.
- Familiarity with VMware and Cyber Security is beneficial.
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