Senior Implementation Consultant
1 day ago
We are seeking a highly skilled Senior Implementation Consultant to join our team at SOTC Travel Ltd. As a key member of our implementation team, you will be responsible for delivering seamless account onboarding experiences for our clients.
About the Role:
The ideal candidate will have excellent project management skills and experience in implementing new client accounts. You will work closely with cross-functional teams to define functional processes and ensure successful Go-Lives. Your strong communication skills and ability to build relationships with clients will be essential in managing expectations and providing technical advisory services during the implementation period.
Key Responsibilities:
- Responsible for maintaining thorough documentation for all implementations
- Project manage all implementations until Go Live
- Manage client expectations during the client implementation period by discussing progress with the client & internal team at least once a week
- Build & maintain a close working relationship with the client by being the first point of contact for technical &/or advisory services during the implementation
Requirements:
- Excellent project management skills with experience in implementing new client accounts
- Strong communication and interpersonal skills with the ability to build relationships with clients
- Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
- Proven track record of delivering successful projects and meeting customer expectations
What We Offer:
- Competitive salary: ₹1,200,000 - ₹1,500,000 per annum
- Opportunity to work with a leading travel company and contribute to the growth of our implementation team
- Collaborative and dynamic work environment with a team of experienced professionals
- Professional development opportunities to enhance your skills and career progression
How to Apply:
Interested candidates should submit their resume and cover letter to [Smita.Kunju@Sotc.in](mailto:Smita.Kunju@Sotc.in) with the subject line 'Senior Implementation Consultant Application'.
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