
Holiday Operations Specialist
5 days ago
A travel operations executive plays a vital role in the success of our company's holiday operations.
- Build comprehensive and personalized holiday itineraries, incorporating hotels, flights, activities, and local experiences based on customer preferences and budget.
- Handle hotel bookings, flight confirmations, activity arrangements, and other travel elements to ensure a seamless travel experience.
- Oversee the entire holiday booking process, ensuring accuracy and adherence to timelines.
Requirements:
- 3-4 years of experience in holiday operations or a related field.
- Experience in handling hotel bookings, flight confirmations, and travel itineraries.
- Strong understanding of travel products and services (flights, hotels, activities, etc.).
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Ability to problem-solve and handle customer escalations professionally.
- Proficiency in travel booking systems and MS Office Suite.
Benefits:
- Opportunity to work with a leading OTA dealing with HNI customers.
- Chance to lead a team and contribute to the company's growth.
Our vision is to be the world's most trusted and topmost travel curated commerce platform.
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