Product Solution Expert

4 weeks ago


Bengaluru, Karnataka, India NetApp Full time

Job Title: Product Solution Expert

We are seeking a skilled and experienced NetApp ONTAP Subject Matter Expert to provide expert-level knowledge and guidance on NetApp ONTAP storage solutions. The ideal candidate should possess deep expertise in NetApp ONTAP, advanced troubleshooting skills, and a solid understanding of cloud architecture concepts.

Key Responsibilities:

  • Provide expert-level analysis and troubleshooting for support escalations related to FSX for NetApp ONTAP storage systems.
  • Collaborate with cross-functional teams to resolve complex technical issues related to FSX for ONTAP.
  • Design, configure, and administer FSX for NetApp ONTAP storage systems, including storage provisioning, data protection, performance optimization, and capacity planning.
  • Act as a subject matter expert, providing guidance and mentorship to support teams to enhance their understanding and proficiency.
  • Participate in the development and implementation of storage strategies for FSX for ONTAP, best practices, and standards based on NetApp ONTAP.

Requirements:

  • Deep expertise in NetApp ONTAP, advanced troubleshooting skills, and a solid understanding of cloud architecture concepts.
  • Proven experience as a NetApp ONTAP Subject Matter Expert, with a deep understanding of NetApp ONTAP storage solutions.
  • Strong knowledge of storage and data management concepts, protocols, and technologies.
  • Experience in providing expert-level support, with advanced troubleshooting skills and the ability to diagnose and resolve complex storage-related issues.
  • Cloud infrastructure knowledge highly desirable – AWS one specifically.

Education:

Bachelor's degree in computer science, Information Technology, or a related field. Relevant certifications are highly desirable with 2 to 4 years of relevant experience.



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