India Operations Lead

6 days ago

Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Key Leadership Role: Operations Excellence Specialist

We are seeking an exceptional professional to lead our India-based operations team responsible for delivering high-quality support and DevOps services to our clients.

The successful candidate will oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations. They will collaborate with global teams and clients to align operational strategies with business objectives and service level agreements.

Key responsibilities include:

  • Leading the operations team in day-to-day Support, DevOps, and System Monitoring for Openlink Endur/Findur implementations.
  • Driving continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
  • Mentoring and developing team members through structured training, performance reviews, and career development plans.
  • Managing resource planning, hiring, and talent pipeline development to support current and future project needs.

Required skills and qualifications include:

  • Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.
  • Minimum 5 years of hands-on experience with Openlink Endur/Findur (v14 or higher preferred).
  • Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal.
  • Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment.

Benefits include:

  • A permanent job contract.
  • Competitive compensation package and allowances for shifts as per industry standards.
  • 24 days' vacation plus public holidays and sick leaves.
  • Training and Development.
  • A collaborative team environment.
  • Flexible working arrangement- Remote working opportunity.
  • Regular social events.
  • Family Medical Insurance (Self, Spouse & 2 Kids).
  • Team Building Activity yearly.

Join a dynamic organization that prioritizes employee growth and well-being. We strive to create an inclusive and supportive environment that allows our employees to thrive professionally and personally.

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