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12 hours ago
We are seeking a seasoned Travel Operations Professional to join our team. As a Ticketing Consultant, you will be responsible for handling all aspects of ticketing and travel operations.
Key Responsibilities:- Booking & Ticketing: You will handle reservations, bookings, reissuance, and cancellations for both domestic and international flights.
- GDS Proficiency: Utilize GDS tools like Amadeus, Galileo, or Sabre for all booking, fare calculation, and routing tasks.
- Client Service: Provide clients with the best available routing and pricing options, ensuring timely issuance and delivery of all travel documents and e-tickets.
- Coordination & Problem-Solving: Coordinate with airlines and travel partners for smooth service delivery and resolve any ticketing or travel-related queries through email, phone, or chat.
- Compliance & Reporting: Maintain proper records of all bookings and client communication, ensuring 100% accuracy and compliance with airline fare rules.
To be successful in this role, you must have the following skills and qualifications:
- Proficient in GDS systems and able to navigate multiple systems simultaneously.
- Strong analytical and problem-solving skills to resolve complex travel issues.
- Excellent communication and customer service skills to ensure timely issue resolution.
- Able to work under pressure and manage multiple priorities in a fast-paced environment.
This role offers a competitive salary and opportunities for professional growth and development.
About UsWe are a dynamic company committed to delivering exceptional service to our clients. Our team is passionate about providing innovative solutions to meet the evolving needs of the travel industry.
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