
Retail Home Loan Training Specialist
18 hours ago
We are looking for an Underwriting Enablement Expert to fill a critical role in our organization.
Main Responsibilities- Tutor underwriters on retail and home-loan procedures, including financial data interpretation, loan-to-value ratios, income stability, and credit bureau analysis.
- Train reviewers to curate AI outputs, reviewing model responses, applying rules, correcting decisions, adding reason codes, and documenting exceptions.
- Develop customized training programs and SOPs, featuring interactive modules with examples, quizzes, checklists, and local-language handouts.
- Create quality standards, including acceptance criteria, pass/fail checklists, quick-fix macros, escalation rules, and calibration guidelines.
- Determine necessary data from cases, capturing missing thresholds and drafting data-needs specifications for synthetic data generation.
- Evaluate and ensure compliance with ethics and privacy policies, protecting personal identifiable information and promoting fair decision-making.
- Minimum 4–8 years of experience in retail/home-loan underwriting, with hands-on decisioning and policy interpretation.
- Proven ability to train or mentor others, with expertise in teaching beginners and non-technical learners.
- Familiarity with financial calculations and documents, including debt-to-income ratios, loan-to-value ratios, and credit reports.
- Bilingual in English and Telugu.
This is an exciting opportunity for the right candidate to contribute to our team's success.
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