
Senior ServiceNow GRC Developer
16 hours ago
We are seeking a highly experienced and skilled Senior ServiceNow GRC Developer to join our growing team.
- This role is ideal for a professional with 7+ years of ServiceNow development experience, including at least 3 years specifically in GRC/IRM.
- Design, develop, and implement robust ServiceNow GRC/IRM solutions, with a primary focus on Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management.
- Advanced Scripting & Configuration: Lead and drive development efforts using advanced JavaScript-based server-side and client-side scripting on the ServiceNow platform, including Glide API.
- Platform Customization: Build and manage complex workflows, business rules, UI policies, UI actions, Access Control Lists (ACLs), and other platform configurations to automate and enhance GRC processes.
- System Integrations: Design, develop, and maintain integrations using REST/SOAP APIs, MID Servers, and other integration techniques to connect ServiceNow GRC with third-party systems.
- Technical Leadership & Mentoring: Provide technical leadership, guidance, and mentorship to junior developers and administrators on the team.
- Stakeholder Collaboration: Collaborate effectively with solution architects, business analysts, project managers, and key stakeholders to translate complex business requirements into scalable and efficient technical solutions.
- Reporting & Dashboards: Customize GRC dashboards, notifications, and reporting features to provide tailored insights and analytics for various business use cases and compliance needs.
- Quality Assurance & Best Practices: Participate actively in code reviews, conduct thorough unit testing, and ensure adherence to best practices for secure, scalable, and maintainable development within a highly regulated environment.
- Platform Enhancement: Stay up-to-date with the latest ServiceNow releases and GRC/IRM enhancements, actively researching and applying new features to continuously improve the platform's capabilities.
- GRC/IRM Expertise: Deep hands-on development experience in ServiceNow Integrated Risk Management (IRM) modules, specifically Policy & Compliance Management, Risk Management, and Audit Management.
- Proven experience in implementing and customizing Vendor Risk Management.
- Strong understanding of the GRC data model and its underlying architecture.
- Core Development: Proficient in JavaScript, Glide API, and advanced custom scripting (e.g., Script Includes, Business Rules, UI Actions, Client Scripts).
- Extensive experience with workflows, Flow Designer, and Service Portal development.
- Strong understanding of ACLs and ServiceNow security concepts.
- Methodologies: Solid grasp of ITIL framework and how it applies to GRC processes.
- Familiarity with common risk frameworks (e.g., NIST, ISO 27001, COBIT) and GRC/IRM best practices.
- Experience working in Agile/Scrum development methodologies.
- Excellent problem-solving, analytical, and debugging skills.
- Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- 7+ years of progressive ServiceNow development experience.
- 3+ years of dedicated, hands-on experience in ServiceNow GRC/IRM development.
- Bachelor's degree in Computer Science, Information Technology, or a related technical field.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in Risk and Compliance or other relevant GRC modules.
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