
Global Communication Associate
6 days ago
We are seeking dedicated individuals to join our team as Customer Support Executives with excellent communication skills.
Fresher candidates or those with BPO experience can apply. The ideal candidate will have strong verbal communication skills in English and be able to work night shifts.
- The successful candidate will be responsible for responding promptly to customer inquiries, troubleshooting and resolving product issues and concerns, and ensuring customer satisfaction through professional customer support.
- They will also handle international customer calls, emails, and chats with a focus on providing excellent customer service, resolving customer queries related to products/services offered by the company, and working in an international call center environment with exposure to diverse cultures and time zones.
Key Responsibilities:
- Customer Service Representative: Responding promptly to customer inquiries and resolving product issues and concerns.
- Troubleshooter: Troubleshooting and resolving product issues and concerns.
- Customer Support Specialist: Ensuring customer satisfaction and providing professional customer support.
Perks and benefits include performance-based incentives, health insurance, and two-way transportation.
Why Choose Us?
We offer a dynamic and challenging work environment that allows you to develop your skills and advance your career. Our team is passionate about delivering exceptional customer experiences, and we are committed to helping you succeed.
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