Business Operations Manager

2 days ago


Chennai, Tamil Nadu, India beBeeQuality Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

This position focuses on ensuring compliance with sanction and disbursement conditions.

  • Responsibilities include disbursal authorization, delinquency management, vendor/cost management, and quality management in terms of audit, compliance, and hind sighting.

Roles & Responsibilities

Specific Responsibilities include:

  • Compliance of sanction and disbursement conditions.
  • Process development and implementation
  • Training of own team and channel members
  • Delinquency Management
  • Vendor/Cost management
  • Quality Management in terms of Audit, Compliance and Hind sighting
  • Portfolio Quality monitoring
  • Disbursal Authorization
  • PDD Management
  • Customer Service excellence
Key Performance Indicators

The following KPIs are crucial for this role:

  • Sanction to Disbursement Turnaround Time (TAT)
  • Maintaining audit compliance and minimizing errors in hind sighting
  • Employee training and skill enhancement
  • Delinquency control within budget constraints
  • Effective cost management
  • Implementation of new initiatives

Technical Competencies/Skills Required

  • Knowledge of loan disbursements
  • Understanding of mortgage operations
  • Familiarity with basic banking concepts
  • Proficiency in computer applications

Personal Attributes

  • Process-oriented mindset
  • Customer-centric approach
Formal Qualifications

The ideal candidate should possess the following qualifications:

  • Bachelor of Commerce/Master of Business Administration in Finance
  • Eligibility criteria
  • Bachelor of Commerce/Master of Business Administration in Finance


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